Operator Information and Legal Status
Vegas Nova Casino is operated by Veganova Ltd, a company incorporated under the laws of the Autonomous Island of Anjouan, Union of Comoros. The company is registered at Mutsamudu, Island of Anjouan, Union of Comoros, and holds Company Registration Number 15856 as recorded with the relevant commercial registry of Anjouan.
Veganova Ltd operates the website vegasnova-casino-nz.com and all associated subdomains, mobile interfaces, and digital platforms under the Vegas Nova Casino brand. All gaming services, promotional offers, account management, and payment processing conducted through this platform are the sole responsibility of Veganova Ltd as the licensed operator.
Licensing and Regulatory Authority
Vegas Nova Casino holds a valid online gaming licence issued by the Anjouan Offshore Finance Authority (AOFA), commonly referred to as the Anjouan Gaming Commission, operating under the regulatory framework of the Autonomous Island of Anjouan, Union of Comoros.
Licence Details
- Licence Number: ALSI-202502018-FI1
- Licence Type: Online Gaming Licence (Business-to-Consumer, B2C)
- Issuing Authority: Anjouan Offshore Finance Authority (AOFA)
- Jurisdiction of Issue: Autonomous Island of Anjouan, Union of Comoros
- Licence Holder: Veganova Ltd
- Company Registration Number: 15856
- Registered Address: Mutsamudu, Island of Anjouan, Union of Comoros
The AOFA licence authorises Veganova Ltd to offer online casino games, sports betting, and related gaming products to eligible players across international markets in accordance with the terms and conditions of the licence and applicable laws of the issuing jurisdiction. Players may verify the current validity of this licence by consulting the official verification resources provided by the Anjouan Offshore Finance Authority.
Territory of Service and Eligibility
Vegas Nova Casino accepts registrations from players located in New Zealand and a number of other permitted international territories. The casino does not hold a domestic licence issued under New Zealand law; accordingly, it operates as an offshore gaming service available to New Zealand residents under the jurisdiction of its Anjouan gaming licence. Players are solely responsible for ensuring that their participation in online gaming complies with the laws applicable in their country or territory of residence prior to registering an account.
Veganova Ltd expressly reserves the right to decline registration or restrict access from jurisdictions where the operator is prohibited from providing services or where local legislation prevents the lawful use of its platform.
Age Restriction
Access to real-money gaming services at Vegas Nova Casino is strictly restricted to persons who are 18 years of age or older. This is an absolute requirement with no exceptions. Any person who has not attained the age of 18 is prohibited from registering an account, making a deposit, or participating in any form of real-money gaming on this platform.
Veganova Ltd employs age verification procedures as part of its Know Your Customer (KYC) programme. Where there is reasonable doubt as to a player’s age, the operator reserves the right to suspend account access and require the submission of documentary proof of age before services are reinstated. If a player is found to be underage following account registration, any winnings accumulated will be forfeited and all deposited funds will be returned in accordance with applicable obligations.
Anti-Money Laundering and Know Your Customer Policy
Veganova Ltd maintains a comprehensive Anti-Money Laundering (AML) and Know Your Customer (KYC) programme in accordance with internationally recognised standards and the conditions of its Anjouan gaming licence. The purpose of this programme is to detect, prevent, and report activity that may constitute money laundering, terrorist financing, or other financial crime.
KYC Verification Requirements
All account holders are required to complete identity verification before withdrawals are processed or, in certain circumstances, as a condition of continued account access. Verification may be required at the point of registration or at any subsequent time at the operator’s discretion. Players may be requested to submit one or more of the following categories of documentation:
- Proof of identity: a current government-issued photographic document such as a valid passport, national identity card, or full driver licence issued by New Zealand or another recognised jurisdiction
- Proof of address: a recent utility bill, bank statement, or official government correspondence issued within the preceding three months, confirming the player’s residential address
- Proof of payment method: documentation confirming ownership of the payment instrument used to deposit funds, which may include bank statements, card images, or electronic wallet account confirmations
- Source of funds documentation: where a player’s transaction profile warrants enhanced due diligence, the operator may request evidence of the origin of funds used for gaming activity, including payslips, tax returns, or other relevant financial records
Submitted documents are reviewed by the operator’s compliance team in a timely manner. Accounts that fail to complete mandatory verification within a reasonable period, or where submitted documentation is insufficient, may be suspended pending resolution. Veganova Ltd reserves the right to apply enhanced due diligence measures to any account without prior notice where the circumstances of the account activity so require.
AML Monitoring and Reporting
Veganova Ltd employs transaction monitoring procedures to identify unusual or suspicious account activity. Where activity is identified that may be indicative of money laundering or other financial crime, the operator is obligated to file a Suspicious Activity Report (SAR) with the relevant competent authority and to take such further steps as are required under applicable law. The operator cooperates fully with regulatory authorities and law enforcement agencies in connection with any lawful investigation.
Players are advised that the operator is legally prohibited from disclosing to any individual that a report has been or may be filed in relation to their account.
Data Protection and Information Security
Veganova Ltd takes the security and confidentiality of personal data seriously and has implemented technical and organisational measures designed to protect player information against unauthorised access, disclosure, alteration, or destruction.
Technical Security Measures
- Encryption: All data transmitted between the player’s device and the Vegas Nova Casino platform is protected using Transport Layer Security (TLS) protocol version 1.2 or higher, with 256-bit encryption. This standard is consistent with current best practice for the protection of sensitive personal and financial data in transit.
- Firewalls and access controls: The operator’s systems are protected by firewall infrastructure and role-based access controls that restrict internal access to personal data to authorised personnel only.
- Secure payment processing: All financial transactions are routed through payment processors that comply with applicable security standards. The operator does not retain full payment card details on its own servers.
Data Collection and Use
Personal data collected from players in the course of account registration, identity verification, and gaming activity is used solely for the purposes of providing and administering gaming services, fulfilling legal and regulatory obligations, preventing fraud and financial crime, and communicating relevant account information to the player. Personal data is not sold to third parties for commercial purposes. Data may be shared with regulatory bodies, law enforcement agencies, and third-party service providers engaged by the operator to the extent necessary for the fulfilment of the above purposes and in accordance with applicable law.
Players who wish to exercise rights in respect of their personal data, including rights of access, rectification, or deletion where applicable, may submit a written request to the operator’s support team at support@vegasnovacasino.com.
Responsible Gambling
Veganova Ltd acknowledges that gambling can present a risk of harm for some individuals and is committed to providing tools and resources that enable players to maintain control over their gaming activity. The following responsible gambling tools are available to all registered account holders.
Player-Controlled Limits and Tools
- Deposit limits: Players may set daily, weekly, or monthly deposit limits on their account to restrict the amount of funds that may be added within a given period. Once a limit is set, any request to increase that limit will be subject to a cooling-off period before taking effect.
- Session reminders: Account holders may configure session duration reminders to receive notifications when they have been logged in and actively playing for a specified period of time.
- Self-exclusion: Players who wish to take a break from gaming may request a self-exclusion period through the customer support team. Self-exclusion may be applied for a minimum period of six months and, on request, on a permanent basis. During any self-exclusion period, the player’s account will be suspended and they will not be eligible to receive promotional communications.
- Account cooling-off: Players seeking a shorter break from gaming may request a temporary account suspension of a defined duration.
Recognition of Problem Gambling
Veganova Ltd encourages any player who believes they may be experiencing difficulties related to gambling to make use of the self-exclusion tools described above and to seek assistance from a qualified support organisation. New Zealand residents may contact the following free and confidential services:
- Problem Gambling Foundation of New Zealand: www.pgf.nz, freephone 0800 664 262
- Gambling Helpline: 0800 654 655, available 24 hours a day, seven days a week
Veganova Ltd’s customer support team is trained to identify signs of problem gambling in player communications and account behaviour. Where such signs are detected, the operator may proactively contact the player with information about available support tools or, in appropriate circumstances, apply account restrictions without prior notice in accordance with its responsible gambling obligations.
Gambling services provided by Vegas Nova Casino are intended solely as a form of adult entertainment. Players are advised not to gamble with funds they cannot afford to lose and not to treat gambling as a source of income or a means to recover financial losses.
Fairness and Game Integrity
All casino games made available through the Vegas Nova Casino platform are supplied by licensed software developers whose products are subject to independent technical testing and certification. Random Number Generator (RNG) systems used in the games are tested to ensure that outcomes are statistically random and that no game outcome can be predicted or manipulated. Players are entitled to request information regarding the theoretical return-to-player (RTP) percentage applicable to any specific game title.
Dispute Resolution
Veganova Ltd endeavours to resolve all player complaints and disputes promptly and fairly through its internal complaints procedure.
Internal Complaints Procedure
- Players who wish to raise a complaint should contact the customer support team in the first instance, either via the live chat function available on the platform or by email addressed to support@vegasnovacasino.com.
- The operator will acknowledge receipt of the complaint and aims to provide a substantive response within a reasonable period. Where the matter is complex, additional time may be required to complete the necessary investigation.
- If the player is not satisfied with the outcome of the internal complaints process, they may request that the matter be escalated to a senior member of the compliance team for further review.
External Escalation
If a dispute cannot be resolved through the operator’s internal complaints procedure to the player’s satisfaction, the matter may be referred to the Anjouan Offshore Finance Authority as the operator’s licensing and regulatory body. Players may also have recourse to alternative dispute resolution (ADR) mechanisms applicable in their jurisdiction. Veganova Ltd will cooperate in good faith with any such process.
Nothing in this disputes procedure limits the rights of any player to seek legal recourse through a competent court of law in the applicable jurisdiction.
Contact Information
For any enquiries relating to licensing, compliance, data protection, or responsible gambling, players may contact Veganova Ltd using the following details:
- Email: support@vegasnovacasino.com
- Live chat: Available 24 hours a day, seven days a week via the platform interface
- Registered address: Veganova Ltd, Mutsamudu, Island of Anjouan, Union of Comoros
This page was last reviewed and updated in April 2026. The information contained herein is provided for transparency purposes and is subject to change in accordance with updates to the operator’s licensing status, applicable regulatory requirements, or operational policies. Players are encouraged to review this page periodically for the most current information.